Privacy Policy

Compliance with Google's Limited Use Policy

Our use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

To be fully transparent, we comply with these requirements as follows:

• We limit our use of your data. We only use the Google Calendar data we access to provide and improve the core functionality of our service, which is AI-powered appointment scheduling. All use is directly visible and beneficial to you, the end-user.
• We do not transfer your data. We do not transfer your Google Calendar data to any third parties, except as necessary for the following reasons:
  • To provide or improve our core scheduling features.
  • For security purposes, such as investigating potential abuse.
  • To comply with applicable laws and regulations.
  • In connection with any merger, acquisition, or sale of assets, for which we would obtain your explicit prior consent.
• We do not use your data for advertising. We will never use or transfer your Google Calendar data for serving advertisements, including personalized or interest-based ads.
• We do not allow humans to read your data. We have strict policies preventing our employees from reading your Google Calendar data. The only exceptions are when:
  • We have your explicit consent to access specific information (e.g., for customer support).
  • It is necessary for security purposes.
  • To comply with applicable laws.
  • The data is aggregated and anonymized for internal operations.

Google Calendar Integration and Data Usage

What Google Data We Access

When you connect your Google Calendar to Auto Voice AI, we access:

• Calendar Availability Information: We check your calendar's free/busy status to identify available appointment times.
• Calendar Event Creation: We create new calendar events for confirmed appointments.
• Basic Profile Information: Your email address and name for calendar integration setup.
• Calendar Metadata: Names and IDs of your calendars to enable calendar selection.

How We Use Google Calendar Data

• Appointment Scheduling: Our AI voice assistants check your calendar availability to suggest appointment times to customers.
• Event Creation: We create calendar events containing customer information (name, phone, service details) for confirmed appointments.
• Availability Checking: We query only time availability - we do NOT read, access, or store the content of your existing calendar events.

Important: We Do Not

• Read or access the content of your existing calendar events.
• Store historical calendar data on our servers.
• Use your calendar data for AI training or machine learning model improvement.
• Share detailed calendar event information with third parties except as outlined in our Limited Use compliance statement.

Data Security and Protection

We are committed to protecting the confidentiality and security of your information. We have implemented the following measures to safeguard your Google user data:

• Encryption: We use encryption to protect your information, including the use of Transport Layer Security (TLS) to encrypt data in transit between your browser and our servers. Authentication tokens are stored in an encrypted state at rest.
• Access Controls: Access to Google user data is restricted to authorized personnel who have a legitimate business need to access it, and is governed by the strict controls mentioned in our Limited Use compliance statement.
• Secure Infrastructure: Our services are hosted on a secure cloud infrastructure with industry-standard security protections.
• Regular Security Reviews: We regularly review our security practices to ensure the ongoing protection of your data.

Third-Party Data Sharing and Disclosure

With Whom We Share Google User Data

Voice AI Platform Providers

• Data Shared: Processed calendar availability results only (e.g., "available Tuesday at 2 PM").
• Purpose: To enable our AI voice assistants to communicate appointment availability to your customers. This is necessary to provide the core user-facing features of our application.
• Data Type: Only availability summaries, not detailed calendar event content.
• Legal Basis: Necessary for service provision.

Essential Service Providers

• Cloud Infrastructure: Our hosting providers process calendar requests as part of technical infrastructure.
• Database Services: Encrypted authentication tokens are stored with our database providers (not calendar data itself).
• Access Level: These providers have technical access but do not process or use your data for their own purposes. They are contractually obligated to maintain the confidentiality and security of your personal information.

What We Don't Share

• Detailed calendar event content or descriptions.
• Personal calendar entries unrelated to business appointments.
• Calendar data for marketing, advertising, or AI model training purposes.
• Data with any parties not listed above unless required for legal or security reasons as stated in our Limited Use policy.

Data Processing Locations

Your Google Calendar data is processed in the United States through our service providers' infrastructure.

Your Rights Regarding Google Data

Controlling Your Google Calendar Integration

• Disconnect Integration: You can disconnect your Google Calendar at any time through your assistant settings.
• Revoke Access: Disconnect through your Google Account permissions page.
• Delete Data: Request deletion of stored authentication tokens by contacting privacy@meetstreamline.com.

Data Retention

• Authentication Tokens: Encrypted and stored until you disconnect the integration.
• Calendar Availability Data: Not stored - processed in real-time only.
• Created Events: Remain in your Google Calendar under your control.

Google Account Permissions

When you authorize calendar access, you grant specific, limited permissions that you can revoke at any time through your Google Account settings. We only request the minimum relevant permissions necessary for our application to function.

Artificial Intelligence and Machine Learning Processing

How AI Interacts with Google Calendar Data

Our AI voice assistants process your Google Calendar data in the following limited ways:

Real-Time Processing Only

• Calendar availability data is processed in real-time to generate natural language responses.
• AI assistants translate availability information into conversational suggestions (e.g., "I have openings tomorrow at 2 PM or 4 PM").
• No calendar data is used to train or improve AI models.

Processing Scope

• Input: Calendar free/busy status and appointment creation requests.
• Output: Natural language availability suggestions and appointment confirmations.
• Storage: No calendar data is stored for AI training or future processing.

Data Protection

• All AI processing occurs within our secure, controlled environment.
• Calendar data is not shared with external AI/ML services or platforms.
• Processing is limited to immediate appointment scheduling functionality.

Service Providers and Data Protection

Technical Infrastructure

We work with trusted service providers to deliver our voice AI platform. These providers include:

• Cloud hosting services for infrastructure.
• Database providers for secure credential storage.
• Voice AI platform providers for assistant functionality.
• Communication services for appointment confirmations.

Legal Safeguards

All service providers are bound by strict contractual agreements requiring:

• Data protection and security measures.
• No use of your data for their own business purposes.
• Compliance with applicable privacy laws.
• Prompt notification of any security incidents.

Data Processing Locations

Your data is processed in the United States through our carefully selected service providers' infrastructure.